RG COVID-19 Response

All of us at RG have been taking every precaution in the wake of COVID-19. We have taken a plan of action internally to ensure staff and customer safety with sanitation procedures.

RacquetGuys' Flagship Store is Open for Customers
Tuesday- Friday: 11:00 a.m. - 7:00 p.m.
Saturday: 10:00 a.m. - 6:00 p.m.
(We are limiting the number of customers in-store at a time to 6. There may be a wait time of 30-40 minutes to enter the store due to social distancing measures.)

Drop-Off Stringing Service is available at the store's main entrance
Please call the Flagship Store for turnaround ($22.00 +Tax)

Web Orders can be picked up at curb-side pick-up

For the safety of customers and staff, the following procedures and policies will be in place until further notice:

• Masks are mandatory for all staff and customers upon entering RacquetGuys. We will gladly offer curbside service to customers who do not have a mask.
• RacquetGuys will perform a rigorous daily sanitization routine.
• Staff and customers who display symptoms will be asked to stay home.
• All demos and customer racquets will be cleaned with disinfecting cleaner.
• We are limiting the number of customers who can be in our store at a time to six. Once our store is at maximum cappacity (6) we will admit customers inside on a 1-in 1-out policy.

For customers who prefer not to enter the store, we offer curbside drop-off and pick-up for stringing service and online orders. Customers can order and pay for stringing labour in advance at the following link: In-Store Stringing Labour (Online Purchase)