**Updated and in effect as of February 2023**

Accessories / Apparel / Balls / Bags / Court Equipment / Shuttles / String 

There is no set warranty period, and each defective product will be handled at a case-by-case basis.  Please email us at info@racquetguys.com with an explanation of the issue along with some pictures showing the defective item.

Lobster Ball Machines & Accessories Warranty

Up-to a 2-Year Warranty

We proudly offer a limited up-to a 2-year warranty, giving you the peace of mind that has become synonymous with Lobster Sports. Each ball machine is assembled onsite at the Lobster California manufacturing facility. Quality control checks are performed at each step of the assembly process. If your new machine has tennis ball fuzz or your pickle ball wheels looks slightly used, then you know Lobster tested it properly. 

The Limited Warranty applies only to the original purchaser of the product that was purchased from an authorized reseller and manufactured for Lobster Sports that can be identified with a Lobster logo affixed to it. Any product purchased from a non-authorized reseller renders the warranty null and void. We may require you to furnish proof of purchase details to verify the warranty. 

Ball Machines – two years (not including battery & server wheels)

Battery & Server Wheels - 6 months (new or refurbished machines)

Accessories - one year (not including external battery pack which is 6 months)

Parts (purchased separately) - 6 months

Demo & Refurbished Models - one year (not including battery & server wheels)

To get a warranty started, please email us the model name, serial number, and your issue with the machine – info@racquetguys.com


Gamma String Machine Warranty

Please refer to your product manual for warranty conditions and time frames.  For a digital copy of a string manual, please visit www.gammasports.com/ and search for your machine model.  The manual will be accessible from the product page

To initiate a warranty, please email us info@racquetguys.com

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