
Please follow the procedure below for returns:
Use the below link to begin your return. Have your order number and email ready to begin your return

If you have any questions regarding your return, feel free to email us at info@racquetguys.comReturns are accepted within 30 days of the invoice date.

Return items must be unused and have tags on the original packaging.

To qualify for price matching, you must provide a webpage link to the competitor's product and a screenshot of the item in your cart with shipping information filled.

Racquets must be unused with the original handle plastic unremoved.

Strung racquets will not be refunded for the labour and cost of string.

The customer is responsible for the return shipping cost. In the online return process, we offer you the opportunity to purchase a prepaid label from us. The cost of the prepaid label will be deducted from your refund when it is processed.

For International customers, please use your country’s Postal Service and check off the “Returned Goods” box in the customs form. DO NOT use UPS, FedEx, DHL or any other courier (these will be refused).

For Amazon or eBay orders, please go to your order history and hit the return button.