Please follow the procedure below for returns:
Use the below link to begin your return. Have your order number and email ready to begin your returnRacquetGuys Return Center
If you have any questions regarding your return, feel free to email us at firstname.lastname@example.org
Returns are accepted within 30 days of the invoice date.
Return items must be unused with tags on the original packaging.
Racquets must be unused with the original handle plastic unremoved
Strung racquets will not be refunded the labor and cost of string.
Customer is responsible for return shipping cost. In the online return process, we offer you the opportunity to purchase a prepaid label from us. The cost of the prepaid label will be deducted from your refund when it is processed.
For International customers, please use your country’s Postal Service and check off the “Returned Goods” box in the customs form. DO NOT use UPS, FedEx, DHL or any other courier (these will be refused).
For a Amazon or eBay orders, please go to your order history and hit the return button for your Amazon or eBay order.