Gamma String Machines Warranty Information

**Updated and in effect as Dec. 2024**

We try our best to keep this information up-to-date. Manufacturers may change their warranty policy details at their own discretion. We apologize if this page does not reflect the most current information.

Warranty Application Process

For all brands the warranty process can be initiated by sending us pictures. Please email us with the following information and pictures:

Identifier

Your order number or name & phone number associated with the order

Damage

The defective or damaged area

Serial

The serial number

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WARNING!!!

The warranty is void if the following is present on the machine:

Most brands will accept digital photos as proof of the item's defectiveness. 

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The serial number either on the hologram or from a scanned QR code (located on the frame).

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Larger than 1MB might result in the email not going through.

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You can also use a file sharing site links, or split the pictures into various emails.